Canada Kicks Ass
Viral infections and computer help.

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raydan @ Fri May 24, 2019 1:25 pm

Yup.


OK, I think I'll stop the inquiry. Just talked with one of the other users and he has the same problem. So I'm leaning towards the rooter or Videotron.

   



Tricks @ Fri May 24, 2019 5:58 pm

raydan raydan:
Yup.


OK, I think I'll stop the inquiry. Just talked with one of the other users and he has the same problem. So I'm leaning towards the rooter or Videotron.

Could be. Depending on the number of devices on the network, if it's a low end router it will drop connections because it can't handle enough. More common now with more and more mobile/smart devices on older or low end routers.

   



DrCaleb @ Mon May 27, 2019 6:08 am

Tricks Tricks:
@ Caleb, does PIPEDA cover employee data as well?


Yes. Any personally identifiable data. Name, address, phone number, email . . .

Some things are available publicly, but the combination of them is what's protected. Eg: your name/address is publicaly available through land ownership DBs if you own property - but that doesn't include your phone number. So that combination is protected.

   



raydan @ Mon May 27, 2019 6:36 am

Tricks Tricks:
raydan raydan:
Yup.


OK, I think I'll stop the inquiry. Just talked with one of the other users and he has the same problem. So I'm leaning towards the rooter or Videotron.

Could be. Depending on the number of devices on the network, if it's a low end router it will drop connections because it can't handle enough. More common now with more and more mobile/smart devices on older or low end routers.

Videotron did something, seems to be going well since then... for now.

   



DrCaleb @ Mon May 27, 2019 7:07 am

raydan raydan:
Tricks Tricks:
raydan raydan:
Yup.


OK, I think I'll stop the inquiry. Just talked with one of the other users and he has the same problem. So I'm leaning towards the rooter or Videotron.

Could be. Depending on the number of devices on the network, if it's a low end router it will drop connections because it can't handle enough. More common now with more and more mobile/smart devices on older or low end routers.

Videotron did something, seems to be going well since then... for now.


A lot of routers suffer from a lack of memory. The number of routes on the internet has exceeded their ability to remember them all. Sometimes they just need to be powered off to 'forget' and re-learn as much as they can till they fill up again.

   



Tricks @ Mon May 27, 2019 7:19 am

DrCaleb DrCaleb:
Tricks Tricks:
@ Caleb, does PIPEDA cover employee data as well?


Yes. Any personally identifiable data. Name, address, phone number, email . . .

Some things are available publicly, but the combination of them is what's protected. Eg: your name/address is publicaly available through land ownership DBs if you own property - but that doesn't include your phone number. So that combination is protected.

I ask, cause a friend of mine works for a company that was "hacked". She received a phishing email basically asking for money about stuff that only people within the company would know about (she won raptors tickets in a raffle or something).

This company also has some of the worst security I've ever seen, and likely lost customer data in the hack if I had to guess, but for sure lost employee data. I've told her to report it under PIPEDA.

   



Tricks @ Mon May 27, 2019 7:21 am

raydan raydan:
Tricks Tricks:
raydan raydan:
Yup.


OK, I think I'll stop the inquiry. Just talked with one of the other users and he has the same problem. So I'm leaning towards the rooter or Videotron.

Could be. Depending on the number of devices on the network, if it's a low end router it will drop connections because it can't handle enough. More common now with more and more mobile/smart devices on older or low end routers.

Videotron did something, seems to be going well since then... for now.

Videotron shouldn't have had access to the router, only the modem, so that's odd.

   



DrCaleb @ Mon May 27, 2019 7:29 am

Tricks Tricks:
This company also has some of the worst security I've ever seen, and likely lost customer data in the hack if I had to guess, but for sure lost employee data. I've told her to report it under PIPEDA.


Absolutely. But she may not hear anything about it. The Privacy Commissioner is (I think) intentionally under funded, and has to deal with an ever increasing number of these situations.

   



Tricks @ Mon May 27, 2019 8:09 am

DrCaleb DrCaleb:
Tricks Tricks:
This company also has some of the worst security I've ever seen, and likely lost customer data in the hack if I had to guess, but for sure lost employee data. I've told her to report it under PIPEDA.


Absolutely. But she may not hear anything about it. The Privacy Commissioner is (I think) intentionally under funded, and has to deal with an ever increasing number of these situations.

Sad really. Sounds like the EU is doing it right with the GDPR.

   



llama66 @ Mon May 27, 2019 8:25 am

German Democratic People's Republic?

   



raydan @ Mon May 27, 2019 8:40 am

Maybe the problem wasn't the modem... I don't know... wait and see.

   



DrCaleb @ Mon May 27, 2019 8:43 am

llama66 llama66:
German Democratic People's Republic?


General Data Protection Regulation.

Basically, the EU forbids the collection or use of personal information without express consent. None of this "it was buried in paragraph 1826 section 12 subsection III of our EULA kept in our basement vault that could be read in the local planning office on Alpha Centauri for the past fifty of your Earth years."

   



Tricks @ Mon May 27, 2019 9:18 pm

DrCaleb DrCaleb:
llama66 llama66:
German Democratic People's Republic?


General Data Protection Regulation.

Basically, the EU forbids the collection or use of personal information without express consent. None of this "it was buried in paragraph 1826 section 12 subsection III of our EULA kept in our basement vault that could be read in the local planning office on Alpha Centauri for the past fifty of your Earth years."

And if there is a breach, or a leak, of personal information by a company, and they don't report it within 72 hours of finding out, they can be fined up to 10 million dollars or 2% of the worldwide annual revenue of the prior financial year, whichever is higher. If we were to look at the equifax hack, they would have been fined 63 million dollars.

We need actual teeth to legislation for companies that play it fast and loose with people's data.

   



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